Adding Customer-Based Exemptions
To add a customer-based exemption, navigate to Settings → Exemption Rules → Customers. Here, you'll find a list of existing customer-based rules (if any) and an ‘Add Rules’ button to begin. In the form that appears:
- Select the customer to be exempted.
- Choose the jurisdiction where the exemption applies.
- Select the exemption type. Galvix currently supports four exemption types:
- Resale
- Government Entity
- Customer Exempt
- Marketplace
- Set a ‘Valid from’ date.
- The exemption will apply to all transactions of this customer in the selected jurisdiction starting from this date.
- Set a ‘Valid till’ date.
- The exemption will apply up to this date.
- If the exemption does not expire, select a distant future date (E.g., Dec 31, 2099).
- Upload the exemption certificate (optional).
- Enter the certificate number (optional).
- Save the Exemption:
- Click ‘Save and Add Next’ to add more customer exemptions.
- Click ‘Save and Close’ to finalize.
Once applied, all transactions for the specified customer within the selected jurisdiction will have an expected tax of $0.00. Any new transactions imported into Galvix for this customer in the same jurisdiction will also reflect a tax expectation of $0.00 until the exemption expires.
Adding an exemption will not adjust tax on historical transactions that were already reported as part of an approved or filed return.