Best Practices for creating Invoices & Credit Notes in QuickBooks

To ensure Galvix calculates sales tax accurately, it's important to follow certain invoicing & credit notes creation practices in QuickBooks. This guide highlights the essential steps for creating an invoice or credit note, as well as key considerations to avoid.


Here's what is covered in this Guide -



Provide Complete & Accurate Customer Addresses


Galvix relies on accurate shipping addresses from the transaction to determine the correct tax jurisdiction, as tax rates vary by zip code, city, and state. If a shipping address is not available, the billing address will be used for tax calculations.


When creating an invoice in QuickBooks, the address fields are pre-populated based on the values saved in the customer record. However, if you manually update these fields to a different address. Galvix will always use the address specified on the invoice or credit note, not the customer record, for tax calculations.


For precise tax calculations, it is recommended to include the following address details in your invoice or credit note :

  • Full street address
  • City, state, county, and country
  • 9-digit zip code (e.g., 12345-6789) for enhanced accuracy


Select Correct Invoice Date


Galvix uses the invoice date to determine which tax return period a transaction belongs to. To avoid exclusion from return calculations:

  • Choose an invoice date in the current or future month. Past-dated invoices (e.g., from a previous month) may get excluded if a return has already been filed by Galvix for that period.

Verify Setup Completion


Before creating invoices, confirm that your QuickBooks account is properly configured for Galvix:

  • Integration: Ensure QuickBooks is successfully connected to Galvix (see our Integration Guide).
  • Configuration: Complete all QuickBooks configuration steps, including customer taxability settings (see our QuickBooks Configuration Guide).

Creating an Invoice


Follow this recommended workflow to create invoices in QuickBooks, ensuring accurate tax calculations by Galvix.

Steps to Create an Invoice:

  1. In QuickBooks , go to Sales > Invoices.
  2. Click Create Invoice to create a new invoice.
  3. Under Customer, select an existing customer or add a new one.
  4. Set the Invoice Date.
  5. In the Product/Service Table, select an existing product/service or add a new one.
  6. Add Shipping 'as a line item' if applicable.

Ensure your products and shipping charges are assigned to the correct tax categories in Galvix! Follow this guide to verify and set them up accurately.

  1. Click Save and Close to allow Galvix to calculate taxes.
  2. Wait for a few seconds for Galvix to add taxes to the draft invoice. Refresh the preview page to view the updated tax amount.

  1. Review the taxes, and you are ready to print, send, or share the invoice with your customer.

Editing an Invoice


To ensure Galvix accurately updates sales tax calculations when editing an invoice in QuickBooks, follow the recommended workflow below. This guide ensures seamless tax updates and compliance.

Steps to Edit an Invoice:

  1. In QuickBooks , go to Sales > Invoices.
  2. Open the existing invoice you want to edit.
  3. Make necessary changes (e.g., update customer, items, shipping charges, or discounts).
  4. Click Save and Close to allow Galvix to calculate taxes.
  5. Wait for a few seconds for Galvix to update taxes to the draft invoice. Refresh the preview page to view the updated tax amount.
  6. Review the taxes, and you are ready to print, send, or share the invoice with your customer.

Creating a Credit Note


Follow this recommended workflow to create credit notes in QuickBooks, ensuring accurate tax calculations by Galvix.

Steps to Create a Credit Note:

  1. In QuickBooks, go to Sales > Invoices.
  2. Open the existing invoice against which you want to create a credit memo
  3. Click on More Actions > Create a credit memo
  4. Select the Product/Service against which credit memo needs to be created
  5. Click Save to allow Galvix to calculate taxes.
  6. Wait for approximately a minute for Galvix to add taxes to the draft credit note. Refresh the preview page to view the updated tax amount.
  7. Review the credit memo and you are ready to print, send, or share the credit note with your customer.

Next Steps


Now that your Galvix & QuickBooks integration is complete, you may explore our QuickBooks FAQ guide.

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